Permalink : http://hdl.handle.net/2115/50269

This paper focuses on information sources of management decision making in critical environment. Facing sudden and drastic market contraction caused by the East Japan Great Earthquake on March 11, 2011, small and medium sized enterprises in tourism industry of Hokkaido were forced to decide crash program to alleviate the impact of the market contraction, and to foresee the level of business activity in order to measure the impact. Based on our survey, which was conducted one month after the East Japan Great Earthquake, some respondents failed to do so. We investigated these two types of management activities in relation with various information sources.