苦情処理の日米比較


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Please use this identifier to cite or link to this item:http://hdl.handle.net/2115/32184

Title:	苦情処理の日米比較
Other Titles:	Conflict Resolution in Japanese and American Plants
Authors:	柴田, 裕通¹ Browse this author
Authors(alt):	SHIBATA, Hiromichi¹
Issue Date:	Jun-2000
Publisher:	北海道大学經濟學部
Journal Title:	經濟學研究
Journal Title(alt):	ECONOMIC STUDIES
Volume:	50
Issue:	1
Start Page:	36
End Page:	48
Type:	bulletin (article)
URI:	http://hdl.handle.net/2115/32184
Appears in Collections:	經濟學研究 = The economic studies > 第50巻第1号 Vol.50,No.1

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