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Evaluating Subjective Aspects of HCI on an Example of a Non-Task Oriented Conversational System

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タイトル: Evaluating Subjective Aspects of HCI on an Example of a Non-Task Oriented Conversational System
著者: Dybala, Pawel 著作を一覧する
Ptaszynski, Michal 著作を一覧する
Rzepka, Rafal 著作を一覧する
Araki, Kenji 著作を一覧する
キーワード: HCI
conversational systems
evaluation methodology
発行日: 2010年12月
出版者: World Scientific Publishing
誌名: International Journal on Artificial Intelligence Tools
巻: 19
号: 6
開始ページ: 819
終了ページ: 856
出版社 DOI: 10.1142/S0218213010000431
抄録: The evaluation of subjective aspects of HCI, such as human-likeness, likeability or users' emotions towards computers is still quite a neglected issue, especially in the field of non-task oriented conversational systems (chatterbots). In this paper we try to bridge this gap by proposing a new methodology of evaluation. The methods presented were tested in our research on humor-equipped chatterbots. We describe them in details, discuss their drawbacks and usability. In one of the presented methods we used an emotiveness analysis system, which itself can be considered an AI tool, as it was used to detect users' emotions towards conversational systems, and to perform their automatic evaluation. We also propose some methods that we have not used yet, which, however, seem applicable in this field, such as brain scanning techniques. Finally, we give some ideas that should be addressed in the future.
Rights: Electronic version of an article published as International Journal on Artificial Intelligence Tools (IJAIT) , 19(6), 2010, 819-856, 10.1142/S0218213010000431 © copyright World Scientific Publishing Company, http://www.worldscinet.com/ijait/ijait.shtml
関連URI: http://www.worldscinet.com/ijait/ijait.shtml
資料タイプ: article (author version)
URI: http://hdl.handle.net/2115/44955
出現コレクション:雑誌発表論文等 (Peer-reviewed Journal Articles, etc)

提供者: Pawel Dybala

 

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