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On Tackling Flash Crowds with URL Shorteners and Examining User Behavior after Great East Japan Earthquake

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Please use this identifier to cite or link to this item:http://hdl.handle.net/2115/49755

Title: On Tackling Flash Crowds with URL Shorteners and Examining User Behavior after Great East Japan Earthquake
Authors: Inoue, Takeru Browse this author
Minato, Shin-ichi Browse this author →KAKEN DB
Keywords: flash crowd
URL shortener
CDN
disaster
Great East Japan Earthquake
Issue Date: 1-Jul-2012
Publisher: Institute of Electronics, Information and Communication Engineers
Journal Title: IEICE Transactions on Communications
Volume: E95B
Issue: 7
Start Page: 2210
End Page: 2221
Publisher DOI: 10.1587/transcom.E95.B.2210
Abstract: Several web sites providing disaster-related information failed repeatedly after the Great East Japan Earthquake, due to flash crowds caused by Twitter users. Twitter, which was intensively used for information sharing in the aftermath of the earthquake, relies on URL shorteners like bit.ly to offset its strict limit on message length. In order to mitigate the flash crowds, we examine the current Web usage and find that URL shorteners constitute a layer of indirection; a significant part of Web traffic is guided by them. This implies that flash crowds can be controlled by URL shorteners. We developed a new URL shortener, named rcdn.info, just after the earthquake; rcdn.info redirects users to a replica created on a CoralCDN, if the original site is likely to become overloaded. This surprisingly simple solution worked very well in the emergency. We also conduct a thorough analysis of the request log and present several views that capture user behavior in the emergency from various aspects. Interestingly, the traffic significantly grew up at previously unpopular (i.e., small) sites during the disaster; this traffic shift could lead to the failure of several sites. Finally, we show that rcdn.info has great potential in mitigating such failures. We believe that our experience will help the research community tackle future disasters.
Rights: Copyright © 2012 The Institute of Electronics, Information and Communication Engineers
Relation: http://search.ieice.org/
Type: article
URI: http://hdl.handle.net/2115/49755
Appears in Collections:情報科学院・情報科学研究院 (Graduate School of Information Science and Technology / Faculty of Information Science and Technology) > 雑誌発表論文等 (Peer-reviewed Journal Articles, etc)

Submitter: 湊 真一

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