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Just Keep Tweeting, Dear : Web-Mining Methods for Helping a Social Robot Understand User Needs

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Please use this identifier to cite or link to this item:http://hdl.handle.net/2115/63629

Title: Just Keep Tweeting, Dear : Web-Mining Methods for Helping a Social Robot Understand User Needs
Authors: Takagi, Keisuke Browse this author
Rzepka, Rafal Browse this author →KAKEN DB
Araki, Kenji Browse this author
Keywords: Social Robots
Multiuser Environment
Balance Theory
Issue Date: 20-Mar-2011
Publisher: AAAI
Journal Title: Help Me Help You: Bridging the Gaps in Human-Agent Collaboration, Papers from the 2011 AAAI Spring Symposium, Technical Report SS-11-05, Stanford, California, USA, March 21-23, 2011
Start Page: 60
End Page: 65
Abstract: An intelligent system of the future should make its user feel comfortable, which is impossible without understanding context they coexist in. However, our past research did not treat language information as a part of the context a robot works in, and data about reasons why the user had made his decisions was not obtained. Therefore, we decided to utilize the Web as a knowledge source to discover context information that could suggest a robot's behavior when it acquires verbal information from its user or users. By comparing user utterances (blogs, Twitter or Facebook entries, not direct orders) with other people's written experiences (mostly blogs), a system can judge whether it is a situation in which the robot can perform or improve its performance. In this paper we introduce several methods that can be applied to a simple floor-cleaning robot. We describe basic experiments showing that text processing is helpful when dealing with multiple users who are not willing to give rich feedback. For example, we describe a method for finding usual reasons for cleaning on the Web by using Okapi BM25 to extract feature words from sentences retrieved by the query word "cleaning". Then, we introduce our ideas for dealing with conflicts of interest in multiuser environments and possible methods for avoiding such conflicts by achieving better situation understanding. Also, an emotion recognizer for guessing user needs and moods and a method to calculate situation naturalness are described.
Conference Name: 2011 AAAI Spring Symposium
Conference Place: Stanford, California
Type: proceedings
URI: http://hdl.handle.net/2115/63629
Appears in Collections:情報科学院・情報科学研究院 (Graduate School of Information Science and Technology / Faculty of Information Science and Technology) > 雑誌発表論文等 (Peer-reviewed Journal Articles, etc)

Submitter: RZEPKA Rafal

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