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Affect-as-Information Approach to a Sentiment Analysis Based Evaluation of Conversational Agents

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Please use this identifier to cite or link to this item:http://hdl.handle.net/2115/64078

Title: Affect-as-Information Approach to a Sentiment Analysis Based Evaluation of Conversational Agents
Authors: Ptaszynski, Michal Browse this author
Dybala, Pawel Browse this author
Higuchi, Shinsuke Browse this author
Rzepka, Rafal Browse this author →KAKEN DB
Araki, Kenji Browse this author →KAKEN DB
Issue Date: 16-Jan-2017
Journal Title: Proceedings of the 2008 International Conference on Intelligent Agents, Web Technologies & Internet Commerce (IAWTIC'08)
Start Page: 901
End Page: 906
Publisher DOI: 10.1109/CIMCA.2008.122
Abstract: In this paper we propose a novel method forautomatic evaluation of conversational agents. Themethod is based on analyzing the user’s affectconveyed in utterances. From analyzing: the user’sgeneral emotional engagement in the conversation andthe emotion types conveyed by the user in theconversation, a simple psychological reasoning isderived about the user’s sentiment about the agent’sperformance. The evaluation experiment on twoJapanese-speaking conversational agents showed thesame tendencies in the results returned by the systemconstructed on the proposed method and the user’sopinion about the two agents checked in the afterwardsurvey. Thus the method can be used for evaluation ofJapanese-speaking conversational agents.
Conference Name: 2008 International Conference on Intelligent Agents, Web Technologies & Internet Commerce (IAWTIC'08)
Conference Place: Vienna
Rights: © 2008 IEEE. Personal use of this material is permitted. Permission from IEEE must be obtained for all other uses, in any current or future media, including reprinting/republishing this material for advertising or promotional purposes, creating new collective works, for resale or redistribution to servers or lists, or reuse of any copyrighted component of this work in other works.
Type: proceedings (author version)
URI: http://hdl.handle.net/2115/64078
Appears in Collections:情報科学院・情報科学研究院 (Graduate School of Information Science and Technology / Faculty of Information Science and Technology) > 雑誌発表論文等 (Peer-reviewed Journal Articles, etc)

Submitter: Rzepka, Rafal

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