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THE ROLE OF CATTERIES AND BOARDING KENNELS IN ENABLING TOURIST MOBILITY
Title: | THE ROLE OF CATTERIES AND BOARDING KENNELS IN ENABLING TOURIST MOBILITY |
Authors: | de Bernardi, Cecilia Browse this author | Edelheim, Johan Browse this author →KAKEN DB | Crossley, Émilie Browse this author |
Keywords: | User-generated content (UGC) | boarding kennel | cattery | pet hotel | tourism enablers |
Issue Date: | 27-Dec-2022 |
Publisher: | Cognizant Communication Corporation |
Journal Title: | Tourism Culture & Communication |
Volume: | 22 |
Issue: | 4 |
Start Page: | 387 |
End Page: | 392 |
Publisher DOI: | 10.3727/109830422X16420405391961 |
Abstract: | Pets are increasingly being recognised as family members, leaving their owners with difficult decisions about how to care for them during periods of travel. Tourists can either travel with their pets, leave them in the care of family or friends, or use a paid service provided by an animal boarding facility or ‘pet hotel’. We empirically explore the latter option and theorise pet hotels as enablers of tourist mobility in tourist-generating regions. User-generated content (UGC) consisting of textual pet owner reviews on Google Reviews and Facebook from boarding kennels and catteries across six countries are analysed using qualitative content analysis. We identify three key themes revealing what users of these services emphasise in their reviews: first, catteries and boarding kennel enable pet owners to travel; second, these facilities alleviate tourists’ feelings of guilt or worry; third, pets are imagined to be enjoying their own holidays while at the facilities. This research note sheds light on a growing cultural phenomenon relating to tourism amongst a globally mobile population for whom pets substitute or extend their human families. |
Rights: | Copyright 2022 Cognizant, LLC. Article(s) and/or figure(s) cannot be used for resale. Please use proper citation format when citing this article including the DOI, publisher reference, volume number and page location. |
Type: | article |
URI: | http://hdl.handle.net/2115/87746 |
Appears in Collections: | 国際広報メディア・観光学院,メディア・コミュニケーション研究院 (Graduate School of International Media, Communication and Tourism Studies / Research Faculty of Media and Communication) > 雑誌発表論文等 (Peer-reviewed Journal Articles, etc)
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Submitter: EDELHEIM JOHAN RICHARD (エデルヘイム ヨハン リチヤード)
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